This usually happens when there's a breakage during transit, we're working hard on getting notifications from DPD/Hermes when this occurs but at the moment, it's unfortunately a blind spot for us. Please contact us via the Help Widget with enquiry type "Order" and detailed enquiry type "Damaged Parcel" and we'll rearrange delivery for you.
My parcel has been returned to Huboo without DPD/Hermes attempting delivery Print
Created by: Noveltea Admin // Feature Spirit
Modified on: Mon, 15 Mar, 2021 at 3:24 PM
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